Returns & Exchanges

At Khadi, we strive to ensure your natural beauty journey is perfect, which is why we offer a 30-day return policy for any unused and unopened products. If you are not completely satisfied with your purchase, we are here to assist with a seamless exchange or refund process.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.

3

Ship the Items

Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

4

Quality Inspection & Refund

Once our team verifies the condition of the returned beauty products, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing